Privacy Policy

Updated August 18, 2018

Lucky Kat World strives to provide a safe, educational and entertaining online and mobile experience for kids.

LuckyKatWorld.com (LKW) and all Lucky Kat World related mobile applications (apps) are operated and presented to users in all locations by Lucky Kats, Inc. (LKI) and LKTV Productions (LKTV). This Privacy Policy covers use of information collected by LKI and LKTV. For the purposes of this Privacy Policy, all Lucky Kat entities are referred to as LKI.

At LKI, we take the protection of your right to privacy very seriously and are dedicated to safeguarding any personal information collected on our Website (Site) and through our mobile applications (apps). We ensure our Privacy Policy and our information practices adhere to the United States Children's Online Privacy Protection Act. (COPPA)

No personally identifiable information collected by LKI is ever shared with a third party. Parents can trust that their children are playing in a safe on-line or mobile environment at all times.

In addition, LKW does not allow players to interact and converse with one another on the Site or through our mobile apps.

If you have questions or complaints regarding our Privacy Policy or practices, please contact us at admin@luckykatworld.com.

REGISTRATION & PERSONAL INFORMATION WE COLLECT

LKI follows the FTC guidelines for compliance with the Children's Online Privacy Protection Act (COPPA) and does not collect more personal information than is reasonably necessary to permit a child to participate in activities on the site.

In order to use LKI, you must first complete the registration form. The LKI Registration form requires the following information:

  • Username & Password
  • User’s age
  • Parent e-mail address

LKI uses this information to create and maintain separate registration records for each child for the purposes of earning achievements and winning coins and rewards on the LKI website and in the LKI mobile applications. E-mail addresses are used to communicate with parents about changes in our Privacy Policy, changes to our Terms of Use, activities on LKI and other features. From time to time, LKI may send promotional and marketing messages, newsletters or push notices to parents. A user’s age is collected to help us develop the most appropriate content for our visitors. No personal information collected is ever sold, rented, shared with any third parties or publicly displayed.

We will keep this information temporarily until you give consent. If you do not give consent, we will permanently delete the information your child provided within a reasonable period of time.

We encourage parents to be involved with all of their child's online and mobile activities. All personal information collected on LKI is done so directly from the parent or child. No personal information is collected from users through cookies or other passive means.

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

You may review, change, update, limit or delete your child’s personally identifiable information or your own personally identifiable information at any time.

1. Login into the Member’s account
2. Click on the Parents tab on the LKW home pagemenu
3. Click Manage Account under the Parents section.

If you no longer desire our service, you may review, delete or deactivate an account under Manage Account.

You may also make any desired changes or deletions by contacting our Customer Support Team.
Email: admin@luckykatworld.com
Phone: Toll free 1-855-LK-4-Kids
Address:
LKTV Productions
121 W. Lexington Drive, Suite #232
Glendale, CA 91203

COOKIES

A cookie is a small text file that is stored on a user’s computer or mobile device for record-keeping purposes. We use cookies to store the username, which helps us keep track of login names, passwords and game rewards. Storing usernames and passwords also prevents users from having to type in their information over and over again. LKI utilizes one cookie during the authorization process and then encrypts the username and password.

THIRD PARTIES

LKI may contain links to other sites that are not owned or controlled by LKI. Please be aware that we, (LKI) are not responsible for the privacy practices of other such sites. This may include links to sites of LKI sponsors and advertisers whose privacy policy and practices are different than our own.It is important for LKI visitors to always review a site's Privacy Policy before releasing any personal information. This includes content and promotions featured on the LKI site. At no time will LKI release any personal information we collect to a third-party site without permission of parents or guardians. From time-to-time, LKI may utilize aggregate user information for the purposes of securing sponsorship support for the Site.

THIRD PARTY TRACKING TECHNOLOGY

Some of our third party business partners employee a software technology call clear gifts (a.k.a. Web Beacons/Web Bugs) and cookies, that help us better manage content on our site by informing us what content is being used or is effective. Clear gifs are tiny graphics with a unique identifier similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stores on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We have no access or control to these third party tracking technologies.

CHILDREN’S PRIVACY and PARENTAL GATES

LKW recognizes the need to provide further privacy protections with respect to personal information we may collect from parents or actions that may be required by parents. Some of our features are age-gated so they are not available for use by children. We do not knowingly collect personal information from children or prompt action from children through age-gated features.

LKI PHOTOS

All photostaken in an LKI Photo Booth and saved to a player’sProfile, are monitored by LKI to ensure no inappropriate content is saved to a user’s account. Photos taken in an LKI photo booth use special effects and filters and are for entertainment purposes.

  • LKI photos can only be saved to a user’s own device or in the user’s own Profile.
  • At no time does LKI post a user’s photo in a public environment.
  • LKI does not allow users to view or post photosin another user’s Profile or in a public environment.
  • LKI does not collect or save geo-location information from a user’s photo.

SURVEYS

From time-to-time, LKI may provide you the opportunity to participate in a survey on our site. LKI uses Constant Contact, Inc. a third party service provider to conduct our web surveys. Our web surveys with Constant Contact, Inc. are completely anonymous. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every Site that collects personally identifiable information. This privacy statement applies only to information collected by this Site.

SECURITY

LKI follows generally accepted industry standards to protect the Personally Identifiable Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We employ multiple measures to prevent anyone from accessing our internal systems and databases. We also use every means available to safeguard personal information and site visitors, including the use of a secure physical location and a protected electronic environment. This includes, but is not limited to any personal informational given to LKI by individuals using our Site.

FINANCIAL INFORMATION

The security of your personal information is important to us. When you enter sensitive information (such as email addresses or credit card number) on our registration or membership subscription forms, we encrypt that information using 256 bit secure socket layer technology and Base64 encryption technology.

If you have any questions regarding security on our site, you may email us at admin@luckykatworld.com

PROTECTING LKI

In addition, we take our copyrights seriously. Any copyright infringement over this Site may be dealt with to the fullest extent made available by law.

FINANCIAL INFORMATION

If you decide to purchase a Lucky Kat Club membership, the parent's full name, email address, credit card billing information including mailing address will be required at the time of purchase. That information is not stored by LKI, and, instead, is collected and stored by our payments processing vendor for the purpose of processing payments made to LKI. That information is safeguarded with appropriate security, and it will not be used for other purposes. Furthermore, our payments processing vendor has agreed to maintain the confidentiality, security, and integrity of the personal and financial information it obtains from the LKI website, and only to use this information on our behalf. Our financial institution is bound by all applicable privacy laws relating to the provision of financial services.

CHANGES IN THIS PRIVACY STATEMENT

LKI reserves the right to modify this Privacy Policy at any time, so please review it frequently. If we decide to change our Privacy Policy, we will post those changes to this privacy statement, and other places deemed appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If we make material changes to how we use Personal Information collected from children under age 13, we will notify parents by email in order to obtain verifiable parental consent for the new uses of the child’s Personal Information.

LEGAL DISCLAIMER

We reserve the right to disclose your Personally Identifiable Information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our web site.

QUESTIONS / SUGGESTIONS

If you have further questions or suggestions, please contact us by one of the methods below. We will do our best to respond to general questions within 48 hours, Monday - Friday.

CONTACT US

Questions regarding your child’s account, privacy or safety: admin@luckykatworld.com

General questions or comments: comments@luckykatworld.com

Customer Service: Toll free 1-855-LK-4-Kids

Mailing Address: LKTV Productions,121 W. Lexington Drive, Suite #232 Glendale, CA 91203