Mobile FAQs

Need help? You've come to the right place! Here are some of the most frequently-asked questions by users of Lucky Kat World. Please choose one of the categories below for help with your question. If you cannot find a solution to your problem here, you can always email the Lucky Kat Team at help@luckykatworld.com.

Mobile

Where can I download the LKW apps?

The LKW apps are available for download in iTunes and Google Play. Search Lucky Kat World.

Is Lucky Kat World Mobile safe?

Yes! At Lucky Kat World, your child’s safety is our number one priority. We are COPPA compliant and take every precaution to ensure your child is playing in a safe environment at all times. We encourage kids to compete for top scoring honors but we never reveal personal information and we do not allow players to interact or communicate with one another.

What can my children play for FREE?

Everything you see the Lucky Kat World app can be played free except for the games in the LK Club tent. Your child can click the GC button, meet the LK Characters and play with the LK Coloring Sheets without creating an LKW Account.

You can also download and play the LKW SMASH and FUNHOUSE PHOTOS apps for free. Both of those games will download directly to your device and will also be available for you to play in the Splash Zone Tent.

How does my child get access to all of the LKW Mobile games?

iTunes

All LKW IOS apps can be downloaded for free in iTunes. Each paid app has limited free play and the option for an in-app subscription purchase using your iTunes account.

If you’ve already purchased an LK Club Membership on the website, you’ll have full access to all of the LKW IOS apps by logging in with your website username and password.

Google Play

All LKW Android apps can be downloaded for free in the Google Play store. Each paid app has limited free play. If you’ve already purchased an LK Club Membership on the website, you’ll have full access to all of the LKW Android apps by logging in with your website username and password.

Amazon

Coming soon!



How much does an LK Club Membership cost?

You have four LK Club Membership options.
  • 1 Month - $ 5.99
  • 3 Month - $16.99
  • 6 Month - $29.99
  • 12 Month - $47.99

How do I renew my child's LK Club Membership?

LK Club Members that signed up through iTunes should click on the link below. My LK Club Subscription

Will my payment info be secure?

The security of your personal information is important to us. When you enter sensitive information (such as email addresses or credit card number) on our registration or membership subscription forms, we encrypt that information using 256 bit secure socket layer technology and Base64 encryption technology.

If I buy an LK Club Membership in iTunes, does my child get to play on LuckyKatWorld.com too?

If you buy an LK Club Membership in iTunes, your child can login using the same username and password at LuckyKatWorld.com.

What if my child and I forget his/her LKW password?

If you ever forget your password, tap on Forgot my Password from any Lucky Kat World app login screen.

Can my child post his or her Funhouse Photos to a public area?

No. We don’t allow users to share any personal information or interact with other users. Your child can save up to 10 Funhouse Photos per day to their own Profile. No one can view another person’s photos or Profile page without their username and password.

How does my child earn coins?

Players earn coins every time they play a game. The higher the score, the more coins they’ll earn. Your child’s coins and achievements can be viewed in the Me! Tent.

Can children do anything with the coins they earn?

Yes! Players get to spend their LK coins in the Katco virtual store and build their own Katville Community at LuckyKatWorld.com!

What is GC?

GC stands for Good Character. At Lucky Kat World, our goal is to make good character cool! Don’t be surprised when you child shouts GC Rules! after playing in LKW!

Are the Lucky Kat World apps educational?

The LKW apps complement the edutainment games and activities at LuckyKatWorld.com. Our online activities reinforce character education as well as classroom learning in social studies, reading comprehension, math, science, history, geography and art. While many of our online and app activities are educational and align with Common Core and National Academic Standards, LKW is designed for entertainment purposes.

What does edutainment mean?

Games and activities that are both entertaining and educational

May I transfer my child’s membership to someone else?

Memberships are non-transferable.

How do I cancel my child’s membership?

You may cancel your membership under Manage Account in the Parent’s Section of any LKW app. You’ll need to be logged into your child’s account to manage the account. You may cancel your membership any time; however, cancellations only apply to the end of your subscription term. You will still receive the full membership period that you have purchased.

How soon will the cancellation take effect?

It will take effect as soon as your current membership term ends. (1 Month, 3 Month, 6 Month or 12 Month term.)

What is your refund policy?

LK Club memberships are non-cancellable. Any applicable cancellation right is waived.